Terms of Use

Effective date: May 14, 2026. These Terms govern use of the AgiFlux platform. If they conflict with a signed commercial instrument (contract, order, or proposal), the specific instrument prevails unless the law says otherwise.

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Summary

Use of the platform requires registration, good faith, and compliance with the law.
You are responsible for your store content, offers, and relationship with end customers.
Limited software license; AgiFlux retains rights in its brand and product.
Liability limits to the extent permitted by law; governing law and venue are set out at the end.

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1. Purpose and acceptance 2. Registration, eligibility, and security 3. Platform license 4. Prohibited use and conduct 5. Content, store, and third parties 6. Plans, pricing, and payments 7. Availability, support, and product changes 8. Artificial intelligence and integrations 9. Privacy and data protection 10. Intellectual property 11. Warranties and limitation of liability 12. Suspension, termination, and survival 13. Governing law, venue, and updates

1. Purpose and acceptance

These Terms govern access to and use of the AgiFlux SaaS platform (website, admin panel, storefront features, checkout, CRM, channels, and other functionality made available).
By creating an account, accessing, or using the platform, you state that you have read, understood, and agree to these Terms and the Privacy Policy.
If you represent a legal entity, you state that you have authority to bind it; the account and use are joint among authorized holders.

2. Registration, eligibility, and security

You must provide truthful, complete, and up-to-date information, including corporate data when required for the contracted service.
You must have legal capacity and minimum age under applicable law; minors’ accounts require legal representation where permitted.
Logins, passwords, API keys, and devices are your responsibility; report security incidents through official channels.
AgiFlux may request additional identity verification, CNPJ ownership checks, or documentation for fraud prevention, compliance, and community safety.

3. Platform license

We grant you a limited, non-exclusive, non-transferable, revocable license to use the platform within your plan and these Terms.
You may not sublicense or resell access, circumvent technical or plan limits, reverse engineer except where expressly allowed by law, copy source code, or remove proprietary notices.
Use of AgiFlux trademarks follows published brand guidelines or prior written authorization.

4. Prohibited use and conduct

You may not use the platform for illegal activity, fraud, phishing, money laundering, unsolicited spam, malware distribution, or attacks (including DDoS, injection, or vulnerability exploitation).
You may not publish or traffic content that infringes third-party rights, promotes illegal discrimination, violence, or illegal pornography.
Mass scraping, unauthorized data mining of the platform, or load testing without prior consent is prohibited.
You must comply with policies of integrated providers (e.g., messaging and social networks) when using official connectors.

5. Content, store, and third parties

You retain rights to texts, images, catalogs, and other materials you submit; you grant us a non-exclusive license to host, process, display, and distribute them as needed to operate the service.
You are solely responsible for the legality of products and services offered, pricing, advertising, fulfillment, legal warranties, taxes, and support to end customers.
Campaigns, messages, and contact lists must comply with Brazil’s LGPD, CONAR rules where applicable, and sound digital marketing practice.
AgiFlux is not a party to sales between you and your end customers unless expressly stated for a specific product.

6. Plans, pricing, and payments

Prices, usage limits, and commercial terms follow the plans page, commercial proposal, or contract in force between the parties.
Price or package changes will be communicated through the contracted channel and applicable law, with reasonable advance notice when required.
Payments processed by third parties (e.g., Pix, cards) are subject to their rules and fees; default may lead to suspension of features until resolved.
Cancellations, refunds, and withdrawal follow the purchased offer and the Consumer Protection Code when the relationship is B2C.

7. Availability, support, and product changes

We commit to service levels (SLA) only when expressly contracted; otherwise the platform is provided on a commercially reasonable technical basis, with possible brief outages.
Planned maintenance will be announced in advance when possible; urgent security fixes may be applied without prior notice.
We may evolve, replace, or discontinue features with reasonable advance notice, offering an equivalent alternative when feasible.

8. Artificial intelligence and integrations

AI features are assistive; you should review outputs before important decisions, publications, or interactions with consumers.
Third-party integrations (payments, social networks, telephony, etc.) have their own terms and availability; changes or outages beyond AgiFlux’s control do not create obligations beyond commercially reasonable mitigation.
Use of AI models must comply with these Terms, the Privacy Policy, and laws applicable to your business.

9. Privacy and data protection

How AgiFlux processes personal data as platform operator is described in the Privacy Policy.
You represent that you process third-party data (customers, leads) with appropriate legal bases, transparency, and security under the LGPD, and you are independently responsible toward data subjects.
Data incidents must be reported and cooperated with in good faith through official channels and legal deadlines.

10. Intellectual property

AgiFlux software, brand, visual identity, documentation, and know-how are protected by intellectual property laws.
Suggestions or feedback may be used to improve the product without payment obligation unless otherwise agreed in writing.

11. Warranties and limitation of liability

To the fullest extent permitted by law, the platform is provided "as is" and "as available", without implied warranties of merchantability or fitness for a particular purpose, without waiving non-waivable rights.
AgiFlux is not liable for lost profits, lost opportunity, data corrupted solely through user fault, or third-party acts outside reasonable control.
Where permitted by law, total cumulative liability over 12 months is limited to fees paid for the plan in that period, except for intent or gross negligence, or mandatory consumer rules.

12. Suspension, termination, and survival

We may suspend or terminate access for breach of these Terms, security risk, fraud, court order, or failure to meet legal obligations.
You may close your account using product flows, subject to financial closures and data export deadlines where applicable.
Clauses on intellectual property, liability (to the extent permitted), confidentiality, and venue may survive termination.

13. Governing law, venue, and updates

These Terms are governed by the laws of the Federative Republic of Brazil.
The courts of the municipality where the controlling legal entity of AgiFlux is domiciled are elected, waiving any other, subject to absolute consumer jurisdiction or mandatory legal rules.
We may update these Terms; we will publish the new version at this URL with an effective date. Material changes will be communicated by reasonable means (email or in-app notice) when required by law.

Questions about these Terms: official channels in your account or AgiFlux WhatsApp: https://wa.me/554499844380

In consumer disputes, the Brazilian Consumer Protection Code (Law 8,078/1990) may apply, including rules on jurisdiction.